Activities of call centres
68 Belgian companies whose main activity falls under NACE code 8220 have filed annual accounts. Their median solvency is 20.9% for financial year 2023.
Sector medians
Computed by IdonisDistribution across the sector's companies for financial year 2023: a quarter of companies sit below the 1st quartile, half below the median, three quarters below the 3rd quartile.
| Indicator | 1st quartile | Median | 3rd quartile | Companies |
|---|---|---|---|---|
| Solvency | 0.8% | 20.9% | 43.2% | 59 |
| Current ratio | 0.87 | 1.17 | 1.73 | 59 |
| ROE | -3.3% | 8.2% | 37.9% | 45 |
| Equity | 6,843 € | 54,840 € | 505,742 € | 59 |
| Total assets | 122,896 € | 831,942 € | €2.57m | 59 |
| Net result | −9,402 € | 6,803 € | 49,021 € | 59 |
| Headcount (avg FTE) | 13.5 | 27.0 | 100.7 | 40 |
Medians computed by Idonis from annual accounts filed with the National Bank, all sizes combined. The same panel is the sector benchmark on every company page. Method
Largest companies: Activities of call centres
Ranked by total assets in the latest filed accounts. This is a size criterion, not an assessment.
| # | Company | Total assets | Revenue | Equity | FTE | Year |
|---|---|---|---|---|---|---|
| 1 | N-Allo 6041 Charleroi | €16.9m | €44.8m | €10.3m | 474.7 | 2025 |
| 2 | WEngage 1831 Machelen (Brab.) | €14.8m | €72.9m | −€12.7m | 1,057.3 | 2025 |
| 3 | 24+ 2070 Beveren-Kruibeke-Zwijndrecht | €12.7m | €48.2m | €2.50m | 490.7 | 2025 |
| 4 | Ikanbi Belgium 4000 Liège | €11.3m | €44.8m | −€2.75m | 393.6 | 2024 |
| 5 | Wallonie Bruxelles Contact Center 4430 Ans | €11.0m | €29.0m | €6.43m | 360.4 | 2025 |
| 6 | GVO 8500 Kortrijk | €7.93m | — | €3.82m | 10.8 | 2025 |
| 7 | Teleperformance Managed Services Belgium 9320 Aalst | €6.06m | — | 98,409 € | 131.7 | 2025 |
| 8 | Louis Vuitton Services Europe 1050 Brussels | €5.62m | — | 20,405 € | 269.7 | 2025 |
| 9 | Teleperformance Belgium 2600 Antwerp | €5.60m | — | −988,548 € | 234.3 | 2025 |
| 10 | Contact Center Alliance 9000 Ghent | €5.59m | €2.07m | −€2.60m | 39.8 | 2025 |
| 11 | MEMO 9240 Zele | €5.42m | — | €1.97m | 27.3 | 2025 |
| 12 | Newco Communications 1930 Zaventem | €5.38m | €28.9m | €3.37m | 0.4 | 2025 |
| 13 | CALLexcell 3800 Sint-Truiden | €3.91m | €8.02m | −55,462 € | 121.7 | 2025 |
| 14 | De Stroomlijn 9090 Merelbeke-Melle | €3.64m | €27.5m | 265,400 € | 330.7 | 2025 |
| 15 | Comnexio 6041 Charleroi | €2.76m | €9.93m | 25,000 € | 147.9 | 2025 |
| 16 | Ringphone 8200 Bruges | €2.63m | — | 830,418 € | 47.1 | 2025 |
| 17 | ASM Belgium 1050 Ixelles | €2.25m | — | €1.42m | 46.1 | 2025 |
| 18 | ContactExpert 1831 Machelen (Brab.) | €2.13m | €3.65m | €1.58m | 33.7 | 2025 |
| 19 | Dr. Filip Geurs 9406 Ninove | €2.10m | — | €1.38m | — | 2025 |
| 20 | Immobilized Vehicles Transfert Management 1000 Brussels | €1.92m | — | 570,504 € | 31.3 | 2025 |
“—”: not published. Small companies (micro and abridged accounts) do not have to publish their revenue.
See all 68 companies, full list →
Where are they based?
Municipalities with the most
- 9000 Ghent6
- 3600 Genk4
- 1000 Brussels3
- 1831 Machelen (Brab.) (Diegem)3
- 1050 Ixelles2
- 2000 Antwerp2
- 3700 Tongeren-Borgloon (Berg, Diets-Heur, Haren, …)2
- 3800 Sint-Truiden (Aalst, Brustem, Engelmanshoven, …)2
- 4000 Liège (Glain, Rocourt)2
- 6041 Charleroi (Gosselies)2
- 7522 Tournai (Blandain, Hertain, Lamain, …)2
- 9240 Zele2
Related sectors
- 8299 Other business support service activities n.e.c.8,737
- 8210 Office administrative and support activities3,190
- 8230 Organisation of conventions and trade shows1,537
- 8292 Packaging activities108
- 8240 Intermediation service activities for business support service activities n.e.c.67
- 8291 Activities of collection agencies and credit bureaus63
Frequently asked questions
How many Activities of call centres companies are there in Belgium?
68 Belgian companies whose main activity falls under NACE code 8220 (Activities of call centres) have filed annual accounts with the National Bank.
What is the median solvency in Activities of call centres?
For financial year 2023, median solvency (equity over total assets) is 20.9%. The middle half of companies lies between 0.8% and 43.2% (59 companies).
What is the largest company in Activities of call centres?
By total assets, it is N-Allo (€16.9m, financial year 2025).
Where are Activities of call centres companies based?
The municipalities with the most: Ghent (6), Genk (4), Brussels (3).
Analyse companies in Activities of call centres
Filter these companies by size, soundness and trend, follow them and get an alert when their accounts or publications change.
Open the full file →Active companies (legal entities) that have filed at least one set of annual accounts, based on the Crossroads Bank for Enterprises and the National Bank of Belgium. The sector is the main activity in the register; the municipality is that of the registered office. Data updated on 12 Nov 2026.